FAQ

What are the tubing and cannula lengths?

There are three tubing lengths available, 18 inch (46cm), 23 inch (58cm) and 32 inch (81cm) and two cannula lengths - 6mm and 9mm.

• The 6 mm length cannula is suitable for lean individuals.
• The 9 mm cannula is suitable for both children and adults of average to above average build.

Is there something to help with insertion?

The mio™ has an “all-in-one” design, which means it includes the infusion set and a disposable insertion device.

The insertion device has been designed to provide:

• Comfortable, virtually painless insertions
• Consistent insertion depth every time for optimal insulin absorption
• Better access to awkward, hard-to-reach infusion sites on the body
• Convenience and ease of use with having the insertion device incorporated as part of the infusion set

Who is the mio™ recommended for?

The mio™ is recommended for children and young adults, as well as people who have active lifestyles. It combines convenience and ease of use with maximum comfort.

• The 9 mm cannula is suitable for both children and adults of average to above average build;
• The 6mm may be more comfortable for children and lean adults*

How often should I change my infusion set?

You should change your infusion set at least every 3 days. Frequent changing of your infusion set and rotation of your infusion site can help keep your skin healthy. For more tips on infusion site management, click here.

How can I order supplies from Medtronic?

There are three ways to purchase supplies directly from us:

1. Shop online with us at www.medtronicdiabetes.ca/store.aspx
2. Call us at 1-800-284-4416
3. Sign up for our Automated Supply Program and save 15% off regular retail prices with our annual delivery service. Visit www.medtronicdiabetes.ca/store.aspx for more details.