At Medtronic, we want to ensure that your travel is
as stress-free as possible. For travel within Canada, we recommend that you
follow the most recent guidelines of the Canadian Air Transport Security
Authority (CATSA) available at www.catsa.ca,
and for travel within the United States please refer to the guidelines of the
Transportation Security Administration (TSA) available at www.tsa.gov
. International passengers should consult their individual air carriers for applicable international regulations.
Pumps and security
For travel within Canada:
Always check Canadian Air Transport Security Authority
guidelines for any changes prior to departures
- Notify the security officer at the Pre-Boarding
Screening (PBS) checkpoint that you have diabetes, that you are wearing a pump
and are carrying supplies with you.
- You do not need to remove your insulin pump; our
testing indicates metal detectors will not harm it, and pumps do not typically
trigger metal detectors. You can request a visual inspection of your pump
rather than removing it from your body.
- A physical search may be conducted at the PBS
(Pre-Boarding Screening) checkpoint. If a pat down is required and you need to
remove or lift clothing to display your pump, you can request a private search
room for your personal search at any time during the screening process.
- Ensure your medication is properly labelled
(professionally printed label identifying the medication or a manufacturer's
name or pharmaceutical label). Keep it in your carry-on baggage in case you
require it.
- Syringes, hypodermic needles and biojectors are
allowed for personal medical use in accordance with prescribed rules and
regulations. They must have the needle guard in place, and the person must
possess the medication that is to be administered. Medication must be in a
container that bears the name of the medication and either the pharmacy that
dispensed it or the manufacturer.
- Never store insulin in checked luggage because it may
be exposed to extreme (often freezing) temperatures, which can change its
effectiveness.
- It is recommended that you bring medical information verifying your condition.
For travel within the United States (subject to change):
Always check applicable Transportation Security Administration guidelines for any changes prior to departures
- Notify the security officer at the Pre-Boarding
Screening (PBS) checkpoint that you have diabetes, that you are wearing a pump
and are carrying supplies with you.
- You do not need to remove your pump; our testing
indicates metal detectors will not harm it, and they usually do not trigger
metal detectors. You can request a visual inspection of your pump rather than
removing it from your body
- A physical search may be conducted at the PBS checkpoint. If a pat down is required and you need to remove or lift clothing to display your pump, you can request a private search room for your personal search at any time during the screening process.
Syringes, supplies and security
- Doctors' letters are no longer sufficient proof of
medical necessity when you are carrying syringes. In order to board with
syringes and other insulin delivery devices, you must produce an insulin vial
with a professional, pharmaceutical, pre-printed label that clearly identifies
the medication. No exceptions will be made. If the prescription is located on
the outside of the box that the insulin comes in, you should carry that as
well.
- Never store insulin in checked luggage because it may
be exposed to extreme (often freezing) temperatures, which can change its
effectiveness.
- Carry your glucagon in its original, pharmaceutically
labelled container or box.
- Boarding with lancets is allowed as long as the
lancets are capped and they are carried along with a glucose meter with the
manufacturer's name embossed on the meter.
- If you should have problems or difficulty when trying to pass through airport security in the United States, ask to speak with the TSA ground security commissioner or the international equivalent.
General precautions
- Always carry all medications (especially insulin and
glucose tablets), snacks, and supplies in your carry-on luggage. This can be
critical if your luggage is lost, your flight is delayed or if you are
otherwise separated from your checked luggage for an extended period of time.
- Test your blood glucose more often. While traveling,
blood glucose levels can change due to stress, illness, diet, or changes in
activity.
- Wear or carry a medical identification that indicates
you have diabetes.
- Take time to get up and walk the aisles during long flights. This will help stimulate good circulation. Be sure you drink water to avoid dehydration.
What to Pack: Diabetes and Pump Supplies
Always pack at least double the amount of supplies you think you'll need. Make sure you include:
- Extra insulin and an extra prescription in case your
luggage gets lost or if your insulin becomes denatured
- Pump supplies and batteries. Not all Medtronic
Diabetes supplies are available in other countries
- Pump manual and logbook with basal rates
- Syringes for injections and dosing instructions from
your doctor
- Blood-glucose meter, test strips and lancets
- Ketone strips
- Glucagon emergency kit (your travel companion(s)
should carry the kit, and know when and how to use it)
- Carbohydrates for low blood glucose treatment and at
least one day's supply of food (e.g. nutrition bars, which are easy to carry)
Medtronic Diabetes Support Outside Canada and the U.S.
Before you travel abroad, make certain you have the direct number to Medtronic Diabetes, 818-576-5555, because the toll-free number, 1-866-444-4649, will not work in other countries.
Traveling with diabetes resources
Visit diabetes.org, tsa.gov, and catsa.ca for further travel security updates.